Support

We read every message.

Need a hand, found a bug, or have a feature request? We'd love to hear from you. The fastest way to reach us is email:

hello@numericalaudio.com

Before you write

A few details help us help you faster:

• Your device and OS version (e.g. iPad Pro 11″, iPadOS 18.4).
• Whether you were running the standalone app or the AUv3 plugin (and which host).
• What you expected to happen, and what actually happened.
• Steps to reproduce, if you can find them.

Common questions

Many questions are answered on the FAQ — including whether MIDIRack is a synth, how the standalone makes sound, MPE support, and which hosts the plugin runs in. For step-by-step details, see the full manual.

Getting started

• Wire MIDI In → a few processors → MIDI Out to build your first graph.
• Add controls and keyboards to your surface, then bind them to node parameters.
• Route different sources to different output channels for multitimbral rigs.
• In standalone, route the virtual MIDI port "MIDIRack Out" into your DAW.

The complete manual covers the control surface, the graph editor, every node, presets and troubleshooting.

Feedback

MIDIRack is actively developed — we read bug reports, confusing UI, and feature ideas. Tell us about stuck notes, crashes, and anything you wish it could do.